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Knowledge Base

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Learning Queue

Chat Active

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Quick Actions
Health Check
Processed Data
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By Event Branch
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Knowledge Base

Learning Queue

AI / LLM Providers

Configure AI providers for chat and email extraction. Tried in priority order (lowest first).

Priority Name Scope Model Type API Key Enabled Actions

User Management

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Active

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Clients

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Admins

Username Email Client Role Status Created Created By Last Login Actions
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Super Admin

Total Users
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New This Month
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Client Breakdown
Client Total Users Active (Billable) Suspended New This Month
All Users
Username Email Client Role Status Created Log

Job Data

Total Cached
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Job Keys Type MBL / HBL Vessel / Voyage Route ETD ETA ATA Consignee Local Client Containers Updated
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Activity Logs

Time Type Event User Role Client Reference Details Status
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Processed Data

Shipments
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Consols
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Brokerage
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Bookings
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Orders
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Total
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By Event Branch
Branch Code Branch Name Shipments Consols Brokerage Bookings Orders Total
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Support Contact Settings

Configure the support contact information for this client. This message is shown as the fallback when the AI cannot answer a question confidently.
The friendly name shown to users
This message is shown when the AI cannot answer a question confidently.
The URL where users access the Outlook add-in for this client (format: /app/{token}/{clientcode}/outlook-ext/)